Northwind Pharmaceuticals is pleased to welcome you.

Important Information on Industry Outage

Northwind Pharmaceuticals wants to make you aware of an industry outage of a third-party company that may impact the ability of retail pharmacies to process claims for you. Northwind’s home delivery pharmacy does NOT utilize this software and is currently able to process claims without delay. If you currently have a prescription at Northwind pharmacy, you will not be impacted by this disruption.

If you currently have a prescription at a retail pharmacy, please see the following options to proactively get your prescriptions filled:

Independent pharmacies appear to be less impacted. Locate a pharmacy in your area by using the pharmacy finder (instruction located HERE). You can then call these pharmacies in your community to see if they can process prescriptions.
Northwind Pharmacy can mail your prescription to you. Have your doctor send us your prescriptions as soon as possible.
Pay cash for your prescriptions if it is affordable, and then submit THIS form for reimbursement.

Download | RxSteward^TM Mobile App

All the power of your pharmacy benefit – all the convenience of your phone.

Enroll in the Diabetes Clinical Blueprint program
Check the formulary status of your medications
Provide payment information for your home delivery prescriptions
View your medication history

Create an RxSteward^TM Account:

Download the app in your respective mobile app store
Click “Sign up Now” at the bottom of login page
Enter the email address you would like to have connected to your account
App will ask you to retrieve your verification code
Enter First Name, Last Name, Gender, Date of Birth and Zip Code (this information needs to match what your employer has on file in your organization)
Click “Continue” to create a password
Login

Formulary

Your drug formulary was designed by a team of physicians and pharmacists to provide you with safe and effective medication choices.

Learn more about the Citizens Energy Group Formulary

Diabetes Clinical Blueprint

Do you or a loved one have diabetes? You can receive medications and supplies at no out-of-pocket cost to you.

Explore the Clinical Blueprint Program

Medication Price Check

Compare pharmacy costs for your medications, and make sure you are always getting the best price.

Compare medication prices

Rx@Home

Home Delivery Service

Receive a discount on your copay and always have your medications when you need them. Sign up for home delivery with auto-refills today.

Set up home delivery

Pharmacy Locator

Find the most convenient locations nearest you.

Pharmacy Finder

Member ID Card

Get a copy of your member ID card.

Start Now

Specialty Pharmacy

Specialty medications require prior authorization before they will be covered by the benefit plan. Learn about specialty medications and the prior authorization process.

Learn More

Prior Authorization

Certain medications require prior authorization before being covered. This ensures that you receive the most appropriate prescription for your condition.