Anytime pharmaceuticals are dispensed, drug seekers will come around. But even if you can identify which patients are simply trying to get a fix, what do you do about it?

The DEA (Drug Enforcement Administration) offers some tips for dealing with drug seekers:

  • Perform a thorough examination 
appropriate to the condition.
  • Document examination results and
all questions you asked the patient.
  • Request picture I.D., or other I.D.
and Social Security number. Photocopy these documents and include in
the patient’s record.
  • Call a previous practitioner,
pharmacist or hospital to confirm patient’s story.
  • Confirm a telephone number, if provided by the patient.
  • Confirm the current address at each
  • Write prescriptions for limited

Managing Drug SeekersThe DEA goes on to say that physicians should not write prescriptions just to “get rid of drug seeking patients.”  The intention is not to deny life-enhancing medications when medically indicated.  However, the physician dispensing to the patient has a responsibility to recognize that drug seekers are dealing with a combination of issues and should be directed to help that is appropriate to their underlying problems.

For more information on addiction management or to find other resources for helping your patients, please visit the National Association for Addiction Professionals.

As with any industry, pharmaceutical dispensing comes with its own set of challenges. Northwind Pharmaceuticals understands those challenges and provides a total package set of solutions. Contact us today to learn more!

Schedule a free claims analysis now.

Let’s Talk now


Betsy Bigler | Mar 7th, 2024
INDIANAPOLIS, March 7, 2024 – Northwind has announced the addition of Tony Purkey as Senior Vice President, Client Strategies. “Demand from our self-funded employer and union clients is driving rapid growth,” said Phillip Berry, CEO. “Tony Purkey joins Northwind at a time when we need high-integrity leaders with expert knowledge in employer-sponsored health and the … more »

continue reading

Voices Lost in the Noise

Phillip Berry | Jan 31st, 2024
In the health benefits world, the mad scramble toward January renewals/starts has subsided and attention has turned to the annual cycle of review necessary to gauge progress. How did we do? The plan review process generally centers on analytics to gauge progress or regress and to identify “areas of opportunity.” Good. The right data with … more »

continue reading