MAYFIELD, Ky., Dec 11, 2021 (Reuters) – At least 100 people were feared dead in Kentucky after a swarm of tornadoes tore a 200-mile path through the U.S. Midwest and South, demolishing homes, levelling businesses and setting off a scramble to find survivors beneath the rubble, officials said Saturday.”

After deadly tornadoes hit communities in which employees lived and worked, we were put on alert by our client, LG&E/KU, mobilizing resources to help however they could. Calls for food, medications, and other supplies were made and direct support was provided by teams deployed to help search, clean up, and console. Fellow employees donated time, money, and other necessities in a rapid reaction to those who were in need.

As we watched and supported as we could, we were inspired by LG&E/KU’s collective compassion and deeply impressed by their willingness to act. We spend our days working with employers focused on health and wellness but this was something more. What we saw wasn’t a pragmatic process, execution of a strategic plan, SBAR, or financial analysis. It was caring. It was a reflection of purpose. It was prioritizing humanity and it was the right thing to do. And yes, it was also good stewardship.

In the first chapter of Nexus of Care: Fulfilling the Promise of Employee-Sponsored Health Centers, I ask the question: “Why Offer a Health Benefit?” There are a list of practical reasons: attraction and retention, presentee-ism, more productive employees, etc. Each presents a compelling win for the employer, however, the underlying “why” of the health benefits we offer is that we care. Sure, there are bottom-line implications but that doesn’t change the heart of the “why.” We want to help our team members thrive. And, we want to see our efforts to help bear fruit.

The place where our “why” of caring intersects with the mutual benefits of what happens when we care is where we find good stewardship. Showing up for employees where and when they need us is not only a highly pragmatic strategy, it is also a good strategy. We know this to be true. We feel it in our hearts.

Schedule a free claims analysis now.

Let’s Talk now

Podcast: Northwind’s Member Focused Approach

Phillip Berry | Sep 25th, 2024
Click here to listen to Katherine Lurke, PharmD and Steve Zetzl, PharmD discuss Northwind’s member focused approach to pharmacy benefit management. Unlike traditional PBM models like you are used to hearing about, Northwind’s PSA (Phamacy Administration Services) prioritizes continuous patient engagement. Steve and Katherine break down how their team works to ensure that once medications are in … more »

continue reading

We’re All in the Business of Healthcare

Phillip Berry | Aug 14th, 2024
Employers and unions have begun to realize that they are very much in the business of healthcare and that they are the “payer.” The move toward self-funding continues to build momentum as costs increase and employers discover that the healthcare universe revolves around a few massive payers. American healthcare has become a $4.5 trillion galaxy … more »

continue reading

The PBM Conflagration Marks the Beginning of Healthcare’s Center-of-Gravity Shift

Phillip Berry | Jul 31st, 2024
Waiting for my turn to present at recent health system executive conference, I noticed that presentations before mine spent a significant amount of time lamenting “payers” and “reimbursements.” Strategies and solutions to address these challenges centered on cutting costs, pooling resources to increase negotiating leverage, lobbying, and aligning with larger health systems to bolster positioning. … more »

continue reading